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Cleo’s SOC 2 certification: ensuring data protection for client peace of mind

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Montréal, February 20, 2024 – Cleo, a subsidiary of Hydro-Québec specializing in charging management solutions for electric vehicle fleets, has recently obtained the SOC 2 Type 1 security certification. This certification attests that Cleo has implemented rigorous policies and procedures to protect customer data and protect them from cyber security threats.

“By obtaining the SOC 2 Type 1 certification last fall, we reaffirmed our ongoing commitment to maintaining rigorous standards of data integrity, security and confidentiality. As a result, our clients can rest assured that Cleo takes the security of their valuable data seriously and makes no compromises in ensuring its protection.”

  • Jeff Desruisseaux, President and CEO of Cleo

What exactly is SOC 2 certification?

Established in 2009 by the American Institute of CPAs (AICPA) and globally recognized, SOC 2 (Service Organization Controls) certification is awarded following a thorough evaluation by an external auditor, who then produces a series of reports. These reports, substantiated by evidence provided by the company, serve to verify the implementation of internal controls and mechanisms aimed at fortifying internal cybersecurity practices. The primary objective of this audit standard is to protect client data from cyber threats, unauthorized access, and breaches of confidentiality. SOC 2 certification enables organizations to provide assurance regarding the services they provide to their clients and their adept management and protection of data on a daily basis. 

The SOC 2 Type 1 attests to the proper design and implementation of controls within an organization at a specific point in time.

How does this translate into benefits for our clients?

Thanks to our SOC 2 certification, we can confidently assure our partners that their data is stored in a highly secure environment governed by strict policies and procedures that meet the highest security standards. We have taken concrete measures both at the organizational level and with respect to our smart charging management platform to uphold this commitment. This certification highlights our efforts to maintain client trust and demonstrates our unwavering dedication to prioritizing the security of business-critical information.

Cleo’s SOC 2 certification extends to the security needs of clients who must meet specific security requirements as part of their business activities.



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