Hydro-Québec's commercial fleet charging solutions are now offered by its subsidiary Cleo. Read our press release.

Website Terms of Use

Terms of Use effective as of September 8, 2022

Cleo Innovations Inc. (“Cleo”) welcomes you to its website. Cleo offers charging solutions for commercial vehicle fleets. 

If you wish to receive Cleo’s newsletter, which is published periodically, and access the services we offer, you must provide some personal information that identifies you, such as your full name and email address, so that Cleo representatives can contact you. Cleo is committed to respecting your privacy. Please read our Privacy Policy to learn more about how your personal information is protected. 


Agreement on use of Website

By using the Cleo website (the “Website”), you expressly agree, as a user, to be bound by these Terms of Use (the “Terms of Use”). These Terms of Use are an agreement between you and Cleo concerning use of the Website. Cleo reserves the right to modify these Terms of Use at any time. Please read these Terms of Use carefully before continuing to use the Website. In addition, every time a new version of the Terms of Use is published, you will be required to read and accept them before accessing the Website. If you disagree with these Terms of Use, you must not use Cleo’s Website.

Neither you nor any other person may use Cleo’s Website or its content for prohibited purposes in any manner whatsoever, whether directly or indirectly, including the following:

  • For commercial purposes without Cleo’s prior written consent;

  • By causing IT disruptions or decoding the Website;

  • By compromising the security of the Website;

  • For any illegal purpose.

Any exchanges carried out through the Website must be respectful of Cleo’s staff members, mandataries and suppliers, and of other users. Cleo is not liable for any offences committed by a Website user. The following restrictions are part of the Terms of Use. It is strictly prohibited for users to do the following:

  • Harass Cleo’s staff members, mandataries, suppliers or other Website users;

  • Post hateful, defamatory, threatening or obscene messages or documents on the Website;

  • Infringe on another person’s privacy or damage their reputation.

Cleo reserves the right to limit or refuse any person’s access to the Website at any time, without prior notice.


Applicable laws

These Terms of Use are governed by applicable Quebec laws. All disputes and conflicts concerning the Terms of Use are subject to the exclusive jurisdiction of the courts of Quebec, in the judicial district of Montreal.


Limitation of liability

Cleo reserves the right not to provide a service or product to persons who do not meet certain eligibility criteria. Cleo cannot be held liable in this situation in any manner whatsoever.

Cleo takes reasonable steps to keep its Website up to date. However, errors, omissions or inaccuracies may occur, and Cleo assumes no responsibility in this regard.

Without limiting the generality of the above, it is understood that Cleo cannot guarantee the following:

  • Content that is accurate, current and complete;

  • Compatibility of the Website content with users’ computer systems;

  • Secure use that is free of interruptions, delays, omissions, losses of information, failures or any elements that may contaminate or damage users’ computer systems;

  • Extent to which the Website, or any product or service offered through the Website, meets users’ needs and expectations;

  • Damage caused by the actions of a third party when using the Website, a service or a product.

To use the Website, you may be required to equip your devices and computer systems with specific security devices or software, at your expense.

Cleo reserves the right to modify, interrupt or cancel its services at any time without prior notice on a temporary or permanent basis. In this situation, you acknowledge that Cleo cannot be held liable for any damage or inconvenience resulting from the use, interruption, inaccessibility or failure of its Website.


Intellectual property

Cleo’s name and logo are the property of Cleo. All content published on the Website are also the property of Cleo unless otherwise indicated and are protected by copyright laws. If you wish to use, copy, translate, publish or distribute such content, you must obtain Cleo’s prior written authorization.

These Website Terms of Use constitute the entire agreement between Cleo and you as a user. Other services may be subject to separate terms of use.